Privacy Policy
Effective Date: May 2017
Last Updated: November 2025
1. Introduction
Welcome to HookitandBookit (“we,” “our,” “us”). We are committed to protecting your personal information and ensuring that it is handled in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile app, website, and related services (collectively referred to as the “Services”).
By using HookitandBookit, you agree to the collection and processing of your personal information as described below.
2. Information We Collect
2.1. Information You Provide
- Account details such as your name, email, username, and password.
- Competition details such as team names, catches, and leaderboard results.
- Information provided when contacting support or sending feedback.
2.2. Information Collected Automatically
- Device and technical information such as IP address, operating system, and browser type.
- Usage data such as pages visited and actions taken within the app or website.
- Location data (if permission is granted) for competition verification.
- Cookies to enhance browsing experience (can be managed in your browser settings).
3. Purpose for Collecting Information
- To manage and display fishing competitions and leaderboards.
- To allow user registration, login, and participation in competitions.
- To display usernames, team names, and scores publicly where relevant.
- To communicate with users regarding updates, support, or news.
- To improve user experience and comply with legal obligations.
4. Sharing and Disclosure of Information
We do not sell or rent personal information. Information may only be shared in the following cases:
- Competition visibility: Basic details such as username, team name, and scores may appear publicly.
- Service providers: Trusted third parties who assist in operating our platform (e.g., hosting, analytics) under confidentiality agreements.
- Legal obligations: When required by law, court order, or to protect our rights.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.
6. Data Retention
Your information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized.
7. Your Rights Under POPIA
As a South African user, you have the right to:
- Be informed about how your data is used.
- Request access to your personal information.
- Request correction or deletion of your information.
- Object to certain data processing activities.
- Withdraw consent where applicable.
To exercise your rights, please contact us at: support@hookitandbookit.com.
8. Children’s Privacy
HookitandBookit is intended for users aged 13 years and older. We do not knowingly collect personal information from children under 13. If such data is discovered, it will be deleted immediately.
9. Cross-Border Data Transfers
Your data may be processed or stored outside South Africa by our service providers. Such transfers comply with POPIA and include appropriate data protection safeguards.
10. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website with an updated “Last Updated” date. Continued use of our Services after changes are posted indicates your acceptance of the revised terms.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
HookitandBookit Support Team
📧 Email: support@hookitandbookit.com
🌐 Website: https://www.hookitandbookit.com
If you are not satisfied with our response, you can lodge a complaint with the Information Regulator of South Africa:
📧 Email: complaints.IR@justice.gov.za
🌐 Website: https://www.justice.gov.za/inforeg/
